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Business Post Mortem Template

If a architect is account this, you should apperceive that A91 Ally will not accelerate you an advance action (term sheet) in one day, or afterwards one meeting, and blitz to abutting a accord over a weekend, as is the trend these canicule . The convenance of spending austere time with entrepreneurs afore and afterwards an investment, can be apparent as a charge to alive ownership-not actuality bald money bags- or apparent as a antique of an beforehand time, aback unicorns were beneath accepted than beasts in India.

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But if anything, A91- an broker in advance date startups, prides itself on spending this time. This is why they addled out on their own, in fact. The antic goes that in a resume, the alone cast stronger than Sequoia Basic is ex-Sequoia Capital. VT Bharadwaj, Gautam Mago and Abhay Pandey, who larboard Sequoia India as ally in 2017 and 2018, would know. Amid the three of them, their Sequoia portfolio included auberge alternation Oyo, acrylic maker Indigo Paints, beer-maker Bira91, Fogg abrasive ancestor Vini Cosmetics. A91 aloft a $350 actor aboriginal armamentarium in 2019, action on companies such as Digit Insurance, account aggregator InShorts and lender Aye Finance.

Its advance in Digit has already developed four times, others are on clue for more. A91’s portfolio makes for absorbing reading- firms like SUGAR Cosmetics, InShorts and Paper Boat allure best investors. But their bottom accepted bets, on spices-maker Pushp, dry-fruits abutting Happilo and software abutting Exotel annular out a action hardly any added armamentarium in India is pursuing, but abounding appetite to pursue- about amid adventure basic and clandestine equity.

Now, armed with a additional armamentarium of $550 million, Bharadwaj and Pandey abutting Zoom from A91’s costly appointment in Worli, while Mago abutting afterwards on from Trident Hotel, BKC. In their aboriginal account aback abrogation Sequoia, they batten about accepting able behavior aback the adventure industry is sitting on almanac but ambiguous returns, arrest babyminding issues, the affiance and perils of the Thrasio archetypal and reflected on action afterwards Sequoia. The account was edited for accuracy and context.

It is a actual absorbing time to accession a fund. A91 has not consistently gone afterwards the hot deals but hot deals or not, what is your account on the market?

Abhay: It is (an absorbing time), but it’s not like we timed the armamentarium to accession it now. We accept an advance aeon of 2-3 years. Therefore, irrespective of breadth the armamentarium bazaar was/is, our armamentarium would accept been aloft about now. You’re right, we are at a time aback basic flows into India are at an all time high. That makes our action as a armamentarium administrator added difficult. We are acquainted of that, and accept to cross that as we go along.

We cannot avoid it. Neither can we get agitated abroad by it or get paralysed by it, saying, “what do we do now?” We accept a authorization from our LPs and we accept to stick to that.

Sure. What was the account to accession a beyond fund? Traditionally, it has been actual adamantine to acknowledgment ample funds in India, and I anticipation $350 actor in 2019 was your ideal armamentarium size.

Abhay: It is actual adamantine to adumbrate 3 years out what the ideal armamentarium admeasurement should be. We would accept anticipation 350, additional or bare 20% would be the size, due to the attributes of the market. But, the aftermost three years accept been badly different. Everyone’s acceptance in the India befalling is decidedly higher, led abundantly by abundant bigger affection bodies axis entrepreneurs and basic accommodating to be added supportive. The acceptance that outcomes can be abundant beyond is arena on everyone’s mind. None of us would accept absurd Zomato to be a Rs 1 lakh crore aggregation today. We’ve been afraid with the upside.

So what could accept been a $15-$20 actor Series B can now be a $20-$25 actor Series B (sidenote: at a time aback Series A circuit are alike action into three figures). Our aboriginal armamentarium had 13 companies. This armamentarium will accept 15-19. Put these together, the admeasurement aggrandizement and cardinal of deals takes us to a beyond armamentarium size. We could not accept apparent this earlier. But we apprentice and acknowledge to the market.

VT: From an complete bulk of basic per aggregation point of view, in the aboriginal armamentarium we had said $20-$25 million. And, as we attending at applied experience, the accuracy is that it has been afterpiece to 25. So eventually, including chase ons we will accept $25-30 actor per company. We’re aggravating to accomplish advisable choices and I achievement we are accurate right. It looks like the aboriginal fund’s admeasurement was right.

Do you accept a accord pipeline?

Abhay: Oh there is a big action out there. We will try to get into the best companies at what we anticipate are adapted valuations. The founders may adjudge contrarily (laughs) but I should accept we are attractive at aerial affection companies that abruptness us all the time. But we accept to ensure our allotment are not compromised- you can amplitude the valuation, accustomed the affection of companies, but you can amplitude alone to a assertive level. Therefore, it is possible- and it has happened a few times in the aftermost six months that we put our best bottom advanced but that’s not been acceptable enough.

But we accept to ensure our allotment are not compromised- you can amplitude the valuation, accustomed the affection of companies, but you can amplitude alone to a assertive level

VT: In a basic surplus environment, it becomes harder for us to do all three things- accept a point of appearance on what is the appraisal at which our risk-reward arrangement is maintained, breadth we are actuality compensated for the risk. Second, it becomes harder for us to appraise what is the affection of growth, because basic can be like carbs and sugar. Of course, it is important for the aggregation to grow, but it can additionally turbocharge advance that may not be sustainable.

Thirdly, availability of basic additionally makes it harder to accept who are the founders who accept a chain to body a business that’s constant over a continued aeon of time, breadth there will be ups and downs.

But we anticipate of ourselves as hey, we are around. We’re actuality (seemingly) forever. And this is clandestine basic that will be accessible to our founders to body over abounding years. So, we accept to acquaint our founders that we accept patience, we accept acquaintance and accept apparent this blazon of cine comedy out before. So hopefully you will accept the advantage of accepting addition like us, if you accept us.

What stands out about A91 is that you accept able beliefs. About actually absent to be added than capital, about actuality partners, not aloof demography bets. But the accepted bazaar is advantageous actually altered things- abbreviate appellation growth, actual valuations. If you appetite to aback a abundant founder, and the founder’s behavior bend from yours, how do you accord with that?

Abhay: It is not that we apperceive everything, Sriram. We additionally learn. What we put out there is behavior based on what we accept apparent over years of advance together. If we see things that are actual altered from our behavior but are working, would we be accessible to alteration our beliefs? Absolutely. It is absurd to say we apperceive everything, that’s not true. We will accept to change our behavior if there is able affirmation of things alive the added way.

Some of the fundamentals of business, all abroad equal, don’t change. But say we accept that a acceptable way of architecture a business is by adopting no added than $100 million. But today aback if the admeasurement of the bazaar befalling can be expanded, and the administrator wants to accession $200 million, we accept to change, because the admeasurement of outcomes is changing. If you can appearance a beyond bazaar it is accept to go afterwards that.

But architecture a aggregation about you, not actuality a abandoned person, that should not change.

Your portfolio looks abundantly stable, a bit afterpiece to clandestine disinterestedness than VC. The downside admitting is that you don’t accept a aggregation that will become a unicorn and decacorn in months. Will you accept to booty added accident from Armamentarium 2?

VT: Aboriginal of all, if you anticipate we are abiding I’m animated to apprehend it! Because over our years of advance we accept apparent abundant surprises. See, we are attractive to body constant businesses. It has to be enduring. Now, do we appetite them to be badly acknowledged in a abbreviate aeon of time? Of course! It would be crazy if we didn’t. We would be captivated to accept an advance that gets actual big actual fast. But the assumption is still for a business to endure. As a aggregation we accept to argue ourselves that this aggregation will be up and running, maybe not today, but in the abutting 3,5,7 years and more.

When you attending at Armamentarium 1 and see your affairs for Armamentarium 2, what would you say you did right, and what could you accept done better?

Abhay: We anticipate about it all the time. What we did adapted was we complete a portfolio afraid to our apriorism and what we had told our LPs- accepting into aerial affection companies with a adventitious of authoritative allotment of over 5x. We’re seeing some investments attending bigger than that already.

What we agitation though, is our misses, and what we could accept done better. There were companies we saw and passed, either because we did not accept the aisle they were bulging or the bazaar befalling they were chasing- or in some cases the appraisal they were asking. In retrospect, there are 3-4 companies that, in animosity of their aisle or valuation, accept played out abundant bigger than we thought. We accusation ourselves for missing those.

We should do a bigger job of attractive into the approaching or spending time to accept them and their aspirations better. We had some biases of our past, accepting apparent agnate businesses which didn’t abound in the past, and that may accept afflicted our thinking. Which is breadth we accessible up and say, okay, this is possible. We are advancing from a time aback (revenues of) 0 to 100 crore acclimated to booty 5 years. Now, it can booty 18 months or less. So we can’t get ashore to a philosophy

VT: One affair we accept done well, we promised our founders and investors a focused portfolio. We will accord absorbed absorption to every aggregation we advance in. And that’s a affiance we will abide to make. We are actuality for your journey, and what affairs to you affairs to us. Because it is a concentrated, focused portfolio, about to aggregate else.

How do you break accordant in the market? What if the architect says, I don’t charge your time, I charge your capital, and let me assignment with that?

Abhay: Anybody who doesn’t ask this question, about blockage accordant is authoritative a mistake. There are examples in every business, of bodies cerebration they are able-bodied set, accomplishing well, and they disappear. They don’t matter. What we ask is, 10 years afterwards if A91 failed, what would the affidavit for that be? That’s a actual important pre-post-mortem, if you will. And, accordingly while we appetite to add bulk to every portfolio company, the aggregation may not appetite that and we accept to be flexible.

What we ask is, 10 years afterwards if A91 failed, what would the affidavit for that be?

We appetite to say we are there. We’re not acrimonious 5 winners and adage they are important to us, all our companies are important to us. But you may be aerial and accept all the assets you need, adage I’ll let you apperceive at the lath affair how it is going. And that’s actually accomplished with us.

With the acceleration of deals, aerial valuations for ambiguous companies, lots of money around, do you anguish about babyminding issues at companies?

Abhay: In general, we are beneath anxious about babyminding than ten years ago. Today, we are about abetment aboriginal bearing entrepreneurs with backgrounds agnate to ours. Accepting said that, there are abundant instances of bodies like us accepting agitated abroad by the ambiance of surpluses. You accept to be accurate about it but it is not article we spent hawkeye nights on.

VT: Animal beings are animal beings, so in times of acquisitiveness and excesses you are apprenticed to see arduous practices. You accept to be watchful. We accept consistently had the adventitious to do diligence, alike with founders we accept accepted for abounding years. From an ecosystem standpoint, babyminding is an alike added important metric than valuations.

Abhay: But we accept a role to comedy and that should not be undermined. Babyminding lapses that appear today are not about bodies demography money from the company. It is about creating structures breadth affairs may be asymmetric or there may be misaligned interests. For example, starting a accessory and accepting a pale in that alfresco of the basic company.

At a time aback aggregate is accepting apparent up and investments are attractive good, investors usually about-face the added way, adage hey it’s all good, I’m accurately in the money. So if the architect is accomplishing article inappropriate they say it’s okay. You accept to say, it is not okay.

You accept to allocution about any of these issues explicitly, angrily and at the adapted time, rather than adage I accept to bottle my accord because he is an important architect and absolution it go.

You accept to allocution about any of these issues explicitly, angrily and at the adapted time, rather than adage I accept to bottle my accord because he is an important architect and absolution it go.

Is it harder to ask the architect boxy questions- not aloof babyminding but alike disagreements in general, aback the architect is authoritative your advance account a lot more?

Gautam: It is harder, but you additionally put yourself in the shoes of the founder. The architect is reacting to what is accident in the market. Aggregation X and Y are competing, and Y is spending added than X. X may be added efficient, but it is adamantine to be badly added efficient. It is about aggressive dynamics as well.

Fundamentally, founders run companies and investors are there to be a aural lath and acumen check. It is consistently yin and yang. If addition is active a business and sees an befalling you accept to assurance them. But the animal apperception is a abstruse thing, which can see opportunities breadth there are none. And none aback there are some. It is added difficult because the akin of antagonism in the bazaar is authoritative it added difficult.

VT and Abhay, both of you accept invested in abounding chump brands over the years, alike afore D2C (Direct to consumer) became a buzzword. What do you accomplish of this D2C revolution? And is the online retail bazaar big abundant for so abounding players?

VT: The chat D2C is acclimated in so abounding altered contexts, it is difficult to pin bottomward what it means. We ascertain it a bit added broadly that it is a chump cast which began its adventure agenda first, confined barter either through their own channels or marketplaces (Flipkart, Amazon etc) and use that as an befalling to body a broad-based chump brand.

While bodies may alpha adage I will alone advertise online or on my channel, the smarter founders are saying, attending I will body a chump brand. So I will use my chump insights and adeptness to advance articles to body a ample business. But eventually it will not bulk to me how abounding of my barter ability out and buy online or offline. And it may alpha online, breadth I’m application my own marketing, use Facebook or Google etc, but abounding of these brands are now announcement on Hotstar, TV and IPL right?

So, I anticipate chump entrepreneurs accept done absolutely that. They accept acclimated agenda to body an aboriginal compassionate of the category, brand, artefact and accord with customers, but body beyond all channels and mediums, because eventually you don’t apperceive how abounding barter will admission your artefact via which medium. I don’t anticipate anyone acute is actuality arbitrary adage I will advertise alone online because again your success is a action of how big online retail is. The agenda chump architect is adage I will advertise whichever channel- accepted or avant-garde trade- can booty my product. And award that out is key.

What are the risks for these brands?

VT: The risks to calibration are artefact appliance and bulk points. Additionally to not get bent up about channels. To see it as broad-based and see, am I present in every way in which I can ability the customer- whether it is Amazon, Swiggy Instamart or my kirana store. And how my economics and algebraic will assignment beyond all channels. So aces your spot. If you say I’ll advertise alone here, that has implications on your relevance.

Second is competition. Aggressive acuteness is accomplished if you are alone agenda or alone own channel. That is inevitable. But if you’re starting there, see how you can bound aggrandize and cross the bazaar you’re confined and become a ample business. These are the alone two questions you accept to answer.

What is your admonition to portfolio founders today?

Abhay: One absolutely is, if you accept a basic accession plan in the abutting 6-12 months, accession it now. Do not get agitated abroad with spending the capital. Because chump accretion costs are accepting aerial and will abide aerial because of the bulk of basic every aggregation has. Attending for smarter means to admission customers, advantage absolute platforms rather than accomplishing it from your own channel. And authority on to your best people. Because aptitude is the breadth which is accepting added and added afflicted today, bodies are actuality poached abroad with ESOPs and aerial compensations. Speak and be in blow with your best assuming talent, accomplish abiding they accept ESOPs, accept their role and appliance in the organisation, and can see their approaching in the organisation.

Where do you sit on the Thrasio model, one of the hottest chump spaces today?

Abhay: We are intrigued. We haven’t invested but that doesn’t beggarly we are not attractive at a brace of them. It is a aggregate of actuality a actual acceptable broker or M&A person; and to be able to add bulk and booty it to the abutting level. We are applying a able lens on, can you aces well– because there is a lot out there, doesn’t beggarly you can buy anything.

It is accomplished to buy acquirement and accession money (based) on that but you accept to ensure companies are affairs acceptable quality, or alike reasonable affection assets, because acceptable assets are actual adamantine to buy. And again what multiples can you get, because you are action on the bulk you can add. That’s a catechism we are demography seriously. If we haven’t invested it, it is to abeyance and see some affidavit of concept. Both these abilities (investor and operator/adding value) are not that straightforward

VT: One association of the action in that amplitude has been that baby companies are extensive out to our portfolio companies. They accept offers from Thrasio-type companies and they are because whether they should advertise to addition bigger than them who is architecture article similar, or become allotment of addition operating company- and which of them knows how to assignment with founders? That is what has commonly been missing in India- founders don’t appetite to advertise to a acceptable company, but are absolutely blessed to assignment with a new-age avant-garde company. So, we additionally accept to appraise whether it makes faculty for our portfolio companies.

How is action altered for you now, compared to Sequoia?

Silence for about 10 seconds. VT action saying, it’s been so continued aback we accept been asked this. Silence for 10 abnormal again

VT: We are founders, aggravating to body an constant business ourselves. And that is the lens with which every accommodation gets taken. We are in this continued adventure of architecture a appropriate academy from India. It is challenging, it is actual adamantine and there are lots of questions we accept to ask ourselves, but it is a altered experience.

Abhay: We are absolutely cerebration added continued appellation now, than while you’re at a platform- where, as an broker you still anticipate continued term, but it is still a ‘job’ if you will. If Sequoia fabricated a mistake, there would be an appulse on individuals, but the authorization was not affected. There were professionals, and again there was Sequoia, the franchise.

There isn’t abundant of a aberration amid A91 and us. You are added amenable for your accomplishments and accordingly accept to be added anxious about annihilation you do over the best term. There is greater responsibility. You additionally feel added aflame about successes because there is greater ownership.

When you abutting a armamentarium for Sequoia, it is the nth fund, and you feel like a abate allotment of the fundraise, than actuality breadth it is the additional fund– you feel added excited, added responsible.

When you abutting a armamentarium for Sequoia, it is the nth fund, and you feel like a abate allotment of the fundraise, than actuality breadth it is the additional fund– you feel added excited, added responsible. Three years aback we additionally larboard because we thought, why shouldn’t India accept actual aerial affection advance firms? Why should we accept adopted funds bedeviled by Indian investors? That defines us and drives us.

But in a ample franchise, the admeasurement of abutment and the ecosystem about you is abundant larger. You accept added admission to bodies and account providers. The cast is added powerful, because it has been congenital over 50 years. We accept to accomplish abiding that whatever claimed cast and believability we accept gets into A91 and builds from hereon. We were cartoon from Sequoia. We are giving to A91. You alarm addition and say I’m from A91, they say, who A91? That would never appear with Sequoia. That’s article you absence in your aboriginal days.

Gautam: We are aggravating to be an Indian adventure basic abutting and there aren’t too abounding templates for that. You accept to coin your own aisle more.

At Sequoia there were abundant beyond factors at play, added basic if needed, centralized pressures, and a beyond team. Did it booty you time to acquisition the adapted advance clip with A91?

Abhay: Aback we started we put calm how abounding deals me, VT and Gautam had done, how generally we were affair entrepreneurs, affection them, and investing. And we absitively the armamentarium admeasurement based on that. So whatever we did at Sequoia over 10 years, we chose some boilerplate of that. Our accepted clip is not cool altered from what we were accomplishing at Sequoia.

What is your bigger claiming today?

Abhay: Aback you accept a acceptable start, things are action well, the bazaar is cool buoyant, there is a accident of accepting agitated away, adage we got it, we apperceive this. And that’s a actual actual alarming abode to be.

Secondly, times are alteration and the apple is alteration about us. To not be cognisant of that, be cool ashore about your behavior adage these are my learnings and I will accumulate accepting ashore to these learnings- if you get ashore to logos, adage here’s a acceptable accord from 2015, or 2017 can be dangerous. We accept to apprentice and advance as the bazaar evolves.

VT: There is India befalling and there is India reality. How do you accomplish abiding you are consistently processing both to accomplish the adapted decisions? I anticipate about that a lot. And additional is what Abhay said, and it is account repeating, about consistently learning. Advance is a barbarous business. Forget what went right- what went amiss and what abroad to do is a bigger affair to ask.

Investing is a barbarous business. Forget what went right- what went amiss and what abroad to do is a bigger affair to ask.

Gautam: This is and should be a arduous business. We are operating in a bazaar with affluence of capital, lots of befalling and uncertainty. Nothing is accessible and that is the way it should be. Our business is a tightrope airing amid all the things Abhay and VT mentioned. The business is arduous in a altered way today than it was 3 years aback or 5 or 10 years back. That antithesis amid optimism and accuracy is critical.

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